Privacy Policy

Last updated: August 13, 2025

Who we are

International Glow NYC (“we,” “us,” “our”). Our website address is https://internationalglownyc.com.

Contact: support@internationalglownyc.com

What personal data we collect and why we collect it

Contact forms

When you submit our contact form, we collect the information you provide (e.g., name, email, message). We use this only to respond to your inquiry and for basic customer support. Spam protection (including IP address and user-agent checks and a honeypot field) may be used to prevent abuse.

Accounts & checkout (WooCommerce)

If you create an account or place an order, we collect the data needed to process the order and keep your account working—such as name, billing/shipping addresses, email, phone, items purchased, and order notes. We use this to:

• Provide products/services and customer support
• Comply with legal and tax obligations
• Prevent fraud and secure the site

Payment details (like credit card numbers) are processed by our payment processor(s). We do not store full card numbers on our servers.

Vendor/Marketplace features (if applicable)

If you apply to become a vendor or sell through our marketplace, we collect the information you submit for onboarding and compliance (e.g., store details, contact info, tax/fulfillment info) and share necessary order details with you so you can fulfill purchases.

Comments (if enabled)

When visitors leave comments, we collect the data shown in the comments form, plus IP address and browser user-agent for spam detection. An anonymized string (hash) of your email may be sent to the Gravatar service to check if you are using it. See Gravatar’s privacy policy at automattic.com/privacy. After approval, your profile image is visible with your comment.

Media

If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if the visitor has visited the other website and may collect data about you, use cookies, and track your interaction with that content.

Cookies

• Convenience cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies so you don’t have to re-enter them next time (lasts up to 1 year).
• Login cookies: We use temporary cookies to check if your browser accepts cookies. When you log in, we set cookies to save your login and screen display choices (login cookies last up to 2 days; “Remember Me” up to 2 weeks; screen options up to 1 year). Logging out removes login cookies.
• Editing cookies: If you edit or publish content, an additional cookie may be saved to note the post ID you edited (expires after 1 day).
• Store/session cookies: WooCommerce may set cookies to keep your cart/session working correctly.

Analytics & security

We may use basic analytics and security tools to keep the site reliable and secure (e.g., IP and user-agent checks, error logs, and aggregated usage data). These are used to maintain performance, detect abuse, and improve the site.

Who we share your data with

• Service providers: Payment processors, hosting, email providers, security and anti-spam services, and (if applicable) shipping and marketplace vendors—only as needed to provide the service.
• Legal compliance: We may disclose information to comply with laws, regulations, legal processes, or governmental requests.

How long we retain your data

• Comments: Comments and their metadata are retained indefinitely so we can recognize and approve follow-ups automatically.
• Accounts & orders: Account and order records are retained as needed for operations, accounting, and legal/tax requirements.
• Contact form messages: Retained as long as needed to respond and maintain records, then deleted or archived.

Your rights

Depending on your location, you may have rights to access, correct, download, or delete your personal data. To exercise these rights, email support@internationalglownyc.com. We may need to verify your identity before fulfilling a request. These rights don’t apply to data we must keep for administrative, legal, or security purposes.

Do we sell personal information?

No. We do not sell your personal information.

Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Data transfers

Our site is operated in the United States. If you access it from outside the U.S., your information may be processed and stored in the U.S. and other countries, which may have different data protection laws than your country.

How to contact us

Email: support@internationalglownyc.com

Changes to this policy

We may update this policy from time to time. We’ll post the revised policy here and update the “Last updated” date above.